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Launch checklist · Home & field services

Launch checklist for a pool service: from install day to the first full week.

Everything to do before, during and after your Clover goes live, in the order a pool service needs it.

✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.

On siteInstallation
QuotedTo your business
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PhoneSupport
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Before install day

At Merchant Fund Express, we set up Clover for launch checklist for a pool service: the right devices, the features that matter in your workflow and on-site training for your staff.

Confirm where the Flex Pocket will sit and where power and the connection come from.
Pick the day and time of install so it does not collide with a delivery or a rush.
Decide who gets which login and who can refund or discount.
Photograph your current menu board or price list so items can be built from it.
Write down your top ten sellers and the modifiers each one needs, in the words your staff use.

On install day

A Flex Pocket in each truck and recurring billing from the office.

Staff run a practice transaction for every payment type you take.
We note anything about the space that needs a bracket, a cable or a power strip.
Staff run a practice transaction for every payment type you take.
We note anything about the space that needs a bracket, a cable or a power strip.

Your first service

Pool service bills monthly for weekly visits, sells chemicals and repairs separately and sees a hard peak in the first warm weeks.

Close out at your usual time and compare the report to the drawer.
Keep a second person next to the register for the first hour.
Ask the first ten customers if anything about checkout confused them.

The first week

Billing repairs and monthly service on one invoice makes it hard to see which is profitable.

Review the item report and trim buttons nobody uses.
Look at tips by employee and confirm the payout matches.
Check deposits against your batch reports.
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What your first day usually looks like

Route

weekly stops are set.

On site

chemicals are tested and balanced.

Billing

the monthly plan is charged on file.

Close

repairs are quoted.

Roles and permissions to set on day one

Route technicians and a manager.

The situation to prepare for

Repairs should be quoted before work.

How the catalog should be organized

Monthly plans with chemicals and repairs as separate items.

Because pool routes are built around fixed weekly stops, the most useful numbers are stops per route day and the share of customers on monthly plans. When chemical costs rise, a plan priced a year ago can quietly stop paying; reading chemical spend against plan revenue each quarter tells you when to reprice before the season, not during it.

Why work with us

What you get from Merchant Fund Express is a team, not a box: installation at your location, practical training and phone support, plus funding options from the same company if your plans grow.

Common questions

Can I bill monthly service automatically?

Recurring billing tools can support monthly plans.

Can I invoice repairs separately?

Repair work can be invoiced on its own with a payment link.

Who installs and trains my staff?

The Merchant Fund Express team installs on site, configures your items and trains your staff, then stays available by phone after launch.

Should I send a statement before I call?

It helps but is not required. A recent processing statement lets us compare your effective rate to what a Clover setup would look like for your sales mix.

Can I bill monthly automatically?

Recurring billing tools can support monthly plans, so weekly visits are billed on a set rhythm with chemicals included as the plan describes.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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