Clover feature · Personal services
A practical walk-through of appointment management on Clover for lash studios: what happens, who does what and what to set up first.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express configures this Clover capability with your devices, menu and team, so it is working from the first shift.
Appointment management keeps the calendar, the client and the payment in one flow, so a booked slot turns into a checked-out ticket without retyping.
For a lash studio, the detail that matters is this: usually one to three technicians, each with their own client list and commission or booth arrangement.
sets and fills are booked, and the first client's deposit is confirmed.
services run long, so checkout at the chair avoids a walk to the desk.
aftercare products are sold.
tips and rebookings are totaled.
A lash studio runs on its calendar. Keeping the booking and the payment in one place makes the gaps and the no-shows visible.
In a lash studio, an empty slot is revenue that cannot be recovered. A shared calendar and ticket makes that obvious early.
A Flex at the lash bed lets a technician close out without moving the client, with a Mini at the front desk if the studio has reception.
We stage the system before it ships, install it with you in the room, and rehearse a real service so launch day is not the first time anyone uses it.
Skipping reminders and then wondering where the no-shows came from.
It matters more in a lash studio because a lash studio books long appointments with few clients a day, so the revenue per hour is high and a no-show is expensive.
Solo or small team. Individual logins track each artist.
Fills outside the window are priced as full sets; make this a visible rule.
Lash studios are appointment-dense and fill-driven: a full set is the first sale and the fills over the next months are the business. Tracking fill windows so a client is reminded before the retention drops, and requiring a deposit for new clients, are what keep a calendar of long services steady.
As explained by Merchant Fund Express. Updated 2026.
Appointment tools let a booked service open at checkout so the price and provider carry over.
Yes. Deposits can be recorded as partial payments and applied at the visit.
Yes. Deposits can be recorded as partial payments so the balance due at the appointment is clear.
Once your account is approved the hardware is configured and scheduled for on-site installation. We give you a real date when you call, and we stay with you through the first service.
Tell us the term and the equipment arrangement. We will explain what switching would involve and tell you honestly if waiting makes more sense.
Appointment and customer tools can send reminders; ask us to confirm the setup.
Deposits can be recorded for new clients or long services and applied at the visit, so a long set has a protected slot.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
