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Clover POS · Automotive

Clover POS for Towing Companies: taking card payments at the roadside.

A Clover setup built around how a towing company actually sells: the rush, the menu, the payments and the people who run it.

✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.

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How a towing company really runs

At Merchant Fund Express, we set up Clover for towing companies: the right devices, the features that matter in your workflow and on-site training for your staff.

The rush

Towing companies get paid at the roadside, often at night and in bad weather, from customers who are stressed and short on time.

The menu

Flat tow fees, mileage and storage as line items, with emergency surcharges recorded as separate items.

The payment mix

Cards by handheld at the scene, with some invoice billing to motor clubs and fleets.

The people

Drivers work alone, so each needs a login and a simple flow.

The hardware layout

A Flex Pocket in the cab with cellular and a charger, plus invoicing from the dispatch office.

The core device is the Clover Flex Pocket.

Flex Pocket: Cab terminal
Flex: With printer
Mini: Dispatch desk

Settings worth getting right

Put your five best sellers on the first screen so new hires find them without hunting.
Check the connection indicator at open so a dropped Wi-Fi link is found before the rush.
Build modifiers once so tickets read the same at the counter, the kitchen and in reports.
Turn on receipt options that match what customers ask for: paper, text or email.
Set suggested tip amounts that fit your average ticket instead of the default.

What to avoid

Taking cash and carrying it back to the office leaves drivers exposed and books incomplete.

Setup and training

We configure your account and hardware before anything ships, then come to you to install, load your items, connect the extras and walk your staff through the first rush, with a phone number for anything that comes up afterward.

Call Now to Get Set Up: (305) 384-8391

Questions to settle first

Who will use this, and how long will it take to train them?
What do my customers expect at checkout: tap, chip, a printed receipt?
Who will use this, and how long will it take to train them?

A typical day, hour by hour

Dispatch

the call is received and the price rule is explained.

Roadside

the driver hooks up and confirms the tow.

Payment

the driver takes card payment at the scene or the yard.

Close

calls and fees are reconciled at the office.

Reports worth reading each week

Calls by hour

shows staffing needs.

Fees by type

shows tow, storage and mileage.

Motor-club vs retail

shows account mix.

How the catalog is built

Base fees, mileage and storage are separate items; after-hours surcharges are itemized.

Towing is paid at the worst moment of someone's day, so clarity beats cleverness: a stated base fee, a stated mileage rule and a stated storage rule, all itemized on a receipt before the truck leaves. A handheld for the driver, an invoice for motor clubs and fleets and a record of every call make disputes rare and short.

The case to plan for

Disputed tows are common; itemize every fee and send a receipt immediately.

Why work with us

With Merchant Fund Express you deal with the people who set the system up. We come on site, train your team and stay reachable by phone, and our funding side is there if you later need capital or equipment financing.

Common questions

Can drivers take payment at the roadside?

A cellular handheld takes payment anywhere and sends a receipt by text.

Can I bill a fleet account?

Invoices with a payment link let fleets pay by card.

Can I take payment at the vehicle?

Yes. A handheld lets you collect at the bay or driveway and send a receipt on the spot.

Can I get a free review of my current processing?

At Merchant Fund Express, yes. Send or read us a recent statement and we will walk through what you pay today, with no obligation.

What happens if something breaks on a busy day?

Call (305) 384-8391. We help you troubleshoot, switch to a backup device or arrange a replacement, and we plan a backup connection when we set you up.

Can I bill a motor club?

Invoices let accounts such as motor clubs or fleet customers pay by card or other methods without calling the office, with each tow itemized on the invoice.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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