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Launch checklist · Personal services

Launch checklist for a CrossFit gym: from install day to the first full week.

Everything to do before, during and after your Clover goes live, in the order a CrossFit gym needs it.

✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.

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Before install day

At Merchant Fund Express, we set up Clover for launch checklist for a crossfit gym: the right devices, the features that matter in your workflow and on-site training for your staff.

Confirm where the Station Duo will sit and where power and the connection come from.
Tell your team the date so nobody learns the system on a live service.
List every printer, drawer and scanner the setup needs.
Pick the day and time of install so it does not collide with a delivery or a rush.
Decide who gets which login and who can refund or discount.

On install day

A Station Duo at the front desk with a customer screen for sign-ups and a Mini for the retail shelf.

Tip prompts, receipts and closing time are set.
Hardware is placed, connected and tested before any customer sees it.
Tip prompts, receipts and closing time are set.
Hardware is placed, connected and tested before any customer sees it.

Your first service

A CrossFit box sells memberships and drop-ins, with a community feel and retail like apparel and supplements at the front.

Ask the first ten customers if anything about checkout confused them.
Write down anything that felt slow so it can be fixed the same day.
Keep the support number on a card by the register.

The first week

Selling on-ramp programs as manual discounts causes confusion about who has paid.

Check deposits against your batch reports.
Decide whether a second device would remove a bottleneck you saw.
Tell us what your staff keep asking about so we can add training.
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What your first day usually looks like

Open

the first class checks in and drop-ins register at the desk.

Midday

personal training and on-ramp sessions are booked.

Evening

the largest classes of the day check in, and retail sells at the front.

Close

memberships billing and drop-ins are reconciled.

Roles and permissions to set on day one

Coaches and a desk person. Keep billing and refunds with the owner.

The situation to prepare for

Frozen or paused memberships need a clear rule; record the status change.

How the catalog should be organized

Membership tiers, drop-ins and on-ramp programs are items; retail shares the catalog.

A strength gym grows on community, so retention is built in the first sixty days. An on-ramp offering with a clear end, a report of members who have not attended in two weeks and a retail corner at the front desk are the practical tools, and a simple rule for freezes keeps the member list honest.

Why work with us

With Merchant Fund Express you deal with the people who set the system up. We come on site, train your team and stay reachable by phone, and our funding side is there if you later need capital or equipment financing.

Common questions

Can I bill members monthly?

At Merchant Fund Express, recurring billing tools can support membership plans; we confirm the right method for your gym.

Can I sell retail alongside memberships?

Retail items can be rung on the same system with inventory tracking.

How long does it take to get running?

Once your account is approved the hardware is configured and scheduled for on-site installation. We give you a real date when you call, and we stay with you through the first service.

What if I am already under a processing contract?

Tell us the term and the equipment arrangement. We will explain what switching would involve and tell you honestly if waiting makes more sense.

Can I sell retail at the desk?

Yes. Retail items such as apparel and supplements sit beside memberships in the same catalog, so a member can buy a shirt and renew a pack in one transaction at the front desk.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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