Guide
Tableside payment turns the longest wait in a restaurant into a thirty-second step. Setting it up well is mostly about habits, not hardware.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.
Tableside payment turns the longest wait in a restaurant into a thirty-second step. Setting it up well is mostly about habits, not hardware.
A server brings a handheld to the table, the guest taps or inserts their card, chooses a tip and gets a receipt by print, text or email. The check closes without a walk to the register.
The gain is not just speed. Cards stay in sight, tips are chosen on screen and servers spend more time on the floor.
One handheld per two or three servers is a typical starting ratio; busy rooms use one each.
Tip prompts, split checks and seat numbers are set once and used every shift.
Servers learn to close at the table before the guest asks; hosts keep the handhelds charged.
Large parties, bar tabs and customers who prefer the register still need a plan.
| Step | What happens | Tip for staff |
|---|---|---|
| Check ready | Server pulls up the check on the Flex | Confirm items first |
| Payment | Guest taps or inserts a card | Hand the device, then step back |
| Tip | Guest chooses on screen | Suggested options set in advance |
| Receipt | Printed or digital | Ask which they prefer |
A family restaurant gives each server a Flex and trains them to close at the table. Table time drops because guests are not waiting for a check, and tips rise because the prompt appears while the server is still at the table.
A device or pricing decision looks bigger on paper than it is in practice. Most owners are well served by choosing for their busiest ten minutes, keeping the first setup simple and adding pieces as volume proves the need.
If you would rather hear it from us, call (305) 384-8391. We will walk through the decision with you, quote the equipment and processing for your business and look at your statement while we are at it.
As explained by Merchant Fund Express. Updated 2026.
Most do; it keeps the card in sight and saves a wait. A server can still offer the register for guests who prefer it.
Yes. Splitting by seat or item is supported in the software.
Tabs stay open on the system until closed out; handhelds can close a tab from the floor.
We train on site with your own menu so the first shift feels familiar.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
