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Clover POS for Cell Phone Repair Shops: repair tickets and accessories.

A Clover setup built around how a cell phone repair shop actually sells: the rush, the menu, the payments and the people who run it.

✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.

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How a cell phone repair shop really runs

At Merchant Fund Express, we set up Clover for cell phone repair shops: the right devices, the features that matter in your workflow and on-site training for your staff.

The rush

Repair shops get walk-ins with a cracked screen and a deadline, so intake, quoting and pickup are all quick, small tickets on the same day.

The menu

Services are priced by device model and fault, with parts added as line items and accessories sold at the counter. A repair ticket with a status is the core record.

The payment mix

Cards and taps for repairs, with deposits on special-order parts and a steady flow of small accessory sales.

The people

Technicians work behind the counter, so tickets need a technician attached and a clear pickup status.

The hardware layout

A Station Duo at the counter so customers confirm a quote and pay on the second screen, and a Mini at the bench for parts-only sales.

The core device is the Clover Station Duo.

Station Duo: Intake and pickup counter
Mini: Bench-side parts sales
Flex: Mall kiosk or event pop-up

Settings worth getting right

Decide who can open the drawer and keep that list short.
Give each person their own login and limit refunds and discounts to managers.
Put your five best sellers on the first screen so new hires find them without hunting.
Check the connection indicator at open so a dropped Wi-Fi link is found before the rush.
Build modifiers once so tickets read the same at the counter, the kitchen and in reports.

What to avoid

Treating a repair like a retail sale loses the link between the phone, the part and the warranty period.

Setup and training

We stage the system before it ships, install it with you in the room, and rehearse a real service so launch day is not the first time anyone uses it.

Call Now to Get Set Up: (305) 384-8391

Questions to settle first

What does my current setup cost me in lost time, not just fees?
What would I do if it failed on my busiest day?
What does my current setup cost me in lost time, not just fees?

A typical day, hour by hour

Open

the repair queue is sorted by promised time, and parts that arrived overnight are matched to tickets.

Midday

walk-ins describe the fault, a quote is built from model and repair type, and a deposit is taken on special-order parts.

Afternoon

finished devices are tested with the customer and paid for at pickup.

Close

devices left behind and parts still on order are listed so nothing sits unnoticed.

Reports worth reading each week

Repairs by model and fault

shows which screens and batteries to stock.

Turnaround by technician

shows who is fast and who is stuck waiting on parts.

Accessory attach rate

shows how many repairs also sell a case or protector.

How the catalog is built

A repair is a ticket with a device model, a fault, a labor line and a parts line, with accessories on the same sale. Warranty periods are worth noting on the ticket so a returning customer is recognized in seconds.

A repair shop's reputation is built on turnaround and honesty. A written quote that matches the final bill, a stated warranty period noted on the ticket and parts costs tracked by model show which repairs earn the margin, and accessories at the counter are a small but steady line that costs nothing to add at pickup.

The case to plan for

A device that cannot be repaired still deserves a clear ticket: record the diagnostic fee, note the outcome and keep the customer's record so a later visit starts with context.

Why work with us

Merchant Fund Express is the team behind your terminal: we install on site, train your staff and answer the phone after launch. When you want funding or equipment financing, it is available from the same company.

Common questions

Can I attach a technician to each repair?

Yes. Each ticket can carry an employee so reports show repairs by technician.

Can I take a deposit on a part order?

Deposits can be taken as partial payments and applied at pickup.

Can I track inventory by SKU?

Yes. Items can carry SKUs and barcodes, stock counts update as you sell and reports show what moves.

What if I am already under a processing contract?

At Merchant Fund Express, tell us the term and the equipment arrangement. We will explain what switching would involve and tell you honestly if waiting makes more sense.

What will this cost me?

There is no price list on purpose. Your quote is built from your monthly card sales, your average ticket and the devices you need, so call (305) 384-8391 and we will price your actual setup.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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