Clover feature · Home & field services
A practical walk-through of on-site invoicing on Clover for plumbers: what happens, who does what and what to set up first.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express configures this Clover capability with your devices, menu and team, so it is working from the first shift.
On-site invoicing lets the person doing the job write the invoice, collect payment and send the receipt before leaving the property.
For a plumber, the detail that matters is this: a Flex Pocket in each van with cellular, and invoicing from the office for commercial accounts.
the call and trip fee are explained.
diagnosis and a quote before work.
labor and parts are invoiced.
open quotes and follow-ups are reviewed.
A plumber that waits for the office to bill waits for the money. Collecting at the job shortens the gap.
In a plumber, an invoice written while the work is fresh is rarely questioned.
Card on site by handheld, invoice by link for businesses and property managers, and some checks that still arrive.
Setup is done with you in the room: devices placed where they will really be used, items and modifiers entered in your language, a test of each payment type and a short training session for opening and closing.
Leaving without sending the receipt.
It matters more in a plumber because plumbing work is often an emergency call, and getting paid on site closes the loop before the van moves to the next job.
Trip fee, labor and parts as separate lines.
Plumbers in trucks and a dispatcher.
Plumbing calls often start as an emergency and end as an itemized bill. A trip fee, an hourly rate and parts as separate lines let the customer see what they are paying for, and a receipt sent from the truck before the van moves reduces the phone calls that follow a surprise total. A short note on the invoice about what was found and fixed is worth more than a discount.
As explained by Merchant Fund Express. Updated 2026.
Yes. A cellular handheld takes the payment and sends the receipt from the site.
An invoice with a payment link lets them pay from their phone.
Yes. A handheld on cellular takes payment right after the job and sends a receipt by text or email.
Our team installs on site, configures your items and trains your staff, then stays available by phone after launch.
It helps but is not required. A recent processing statement lets us compare your effective rate to what a Clover setup would look like for your sales mix.
Yes. A trip fee can be its own item, so the customer sees it separately from labor and parts before the work starts.
Invoices include a payment link, so a customer who is at work or away can pay from a phone without a call to the office.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
