Clover feature · Personal services
A practical walk-through of appointment management on Clover for pet groomers: what happens, who does what and what to set up first.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express configures this Clover capability with your devices, menu and team, so it is working from the first shift.
Appointment management lets a pet groomer book, remind and check out from one calendar.
For a pet groomer, the detail that matters is this: groomers often work on commission, so reports by employee are important.
the day's drop-offs are reviewed.
dogs are groomed and add-ons are noted.
pickup payments and tips are taken.
tomorrow's appointments are reminded.
In a pet groomer, an empty slot is revenue that cannot be recovered. A shared calendar and ticket makes that obvious early.
A calendar that lives apart from the register means every visit is entered twice and every no-show is a surprise. When the booking and the ticket are the same record, reports show who is busy, who is booked and where the gaps are.
A Flex at the grooming station for checkout without crossing the shop, and a Mini at reception.
Our team ships hardware configured, then comes on site to place it, connect it, build your items and train your staff. We stay on the line through your first service.
Booking by the clock without buffer time, so one late client pushes the whole afternoon.
It matters more in a pet groomer because groomers book by the dog or cat, with size-based service tiers, add-ons and a lot of regulars on a six-week cycle.
Groomers and a front desk. Reports by groomer help with commission.
Matted-coat surcharges are common; itemize them so the client sees the reason.
Grooming appointments repeat on a cycle tied to coat and breed, which makes rebooking the profitable habit. Offering the next appointment at pickup, with a reminder that goes out before the window closes, keeps the schedule full, and tracking add-ons such as de-shedding or teeth brushing shows which extras are worth promoting.
Groomers often juggle breed-based pricing, add-ons and dogs that need extra time. Recording the breed or size band on the client record, keeping surcharges visible on the ticket and noting the last visit date so the next reminder goes out on schedule keep a busy appointment book from drifting into overruns.
As explained by Merchant Fund Express. Updated 2026.
Appointment tools let a booked service open at checkout so the price and provider carry over.
Yes. Deposits can be recorded as partial payments and applied at the visit.
Yes. Services can be set up in tiers so staff choose the right size at checkout.
It helps but is not required. A recent processing statement lets us compare your effective rate to what a Clover setup would look like for your sales mix.
No. Equipment and processing are quoted to your business, because the right number depends on your volume, card mix and how many stations you need. Call (305) 384-8391 for a personal quote.
Surcharges such as matting or large-breed handling can be items or modifiers, so they appear on the ticket as their own line and the owner understands the reason for the total.
Tips are attributed to the employee on the sale, so reports show each groomer's tips and payouts do not rely on memory.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
