Process
The application is submitted. Here is exactly what is happening on the other side, and the two things you can still do to make it faster.
✓ Checking what you qualify for does not affect your credit score.
| When | What is happening | What you should do |
|---|---|---|
| Immediately | Your file is logged and checked for completeness | Watch for a document request |
| Within an hour | Statements reviewed for deposits and consistency | Answer any question quickly |
| 2-4 hours | Underwriting decision on a complete file | Nothing — wait |
| Same day | Offer issued if approved | Read total repayment and first payment date |
| Same/next day | Contracts signed, funds sent | Mind bank cut-off times |
A follow-up request is normal and usually means something specific needs clarifying rather than that the file is in trouble.
First, answer follow-ups the same hour rather than the next day. A file waiting on one page sits still. Second, if anything has changed since you applied — a new position taken, a large payment going out — say so now rather than letting underwriting find it.
A decline is information, not a verdict. Ask specifically what drove it: deposit volume, consistency, an existing position, or time in business. Each has a different fix and some resolve in weeks. We publish what happens next after a decline from most major funders — see compare other funders.
Typically 2 to 4 hours on a complete file. Incomplete documents are the usual cause of longer waits.
Usually a missing statement page or an unusual deposit needing context. It is routine.
Yes — tell us before the offer is issued so the file is sized correctly the first time.
Ask what drove it. Deposit consistency and existing positions are the common causes, and both can change.
Same-day decision. Applying takes a few minutes and will not affect your credit score.
