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Launch checklist · Retail

Launch checklist for a pet store: from install day to the first full week.

Everything to do before, during and after your Clover goes live, in the order a pet store needs it.

✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.

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Before install day

At Merchant Fund Express, we set up Clover for launch checklist for a pet store: the right devices, the features that matter in your workflow and on-site training for your staff.

Confirm where the Station Duo will sit and where power and the connection come from.
Pick the day and time of install so it does not collide with a delivery or a rush.
Decide who gets which login and who can refund or discount.
Photograph your current menu board or price list so items can be built from it.
Write down your top ten sellers and the modifiers each one needs, in the words your staff use.

On install day

A Station Duo at the main counter with a barcode scanner, a customer-facing screen for loyalty sign-up and a Flex for grooming checkout.

Printers and drawers are fired off to confirm they work together.
Items, prices and modifiers are built with you in the room.
Printers and drawers are fired off to confirm they work together.
Items, prices and modifiers are built with you in the room.

Your first service

Pet stores sell a long tail of food, treats, toys and supplies, with regulars who come back every few weeks for the same brand and bag size.

Ask the first ten customers if anything about checkout confused them.
Write down anything that felt slow so it can be fixed the same day.
Keep the support number on a card by the register.

The first week

Entering food without a barcode makes inventory counts a guess; scan items in when stock arrives.

Check deposits against your batch reports.
Decide whether a second device would remove a bottleneck you saw.
Tell us what your staff keep asking about so we can add training.
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What your first day usually looks like

Open

live animals are checked first, then the register is opened.

Midday

food, treats and supplies are scanned, and recurring food customers are recognized.

Afternoon

grooming or training appointments are booked.

Close

food counts and live-stock notes are logged.

Roles and permissions to set on day one

Staff may handle live animals; keep register login separate from care tasks.

The situation to prepare for

Live-animal sales may carry special rules; ask an advisor about local requirements.

How the catalog should be organized

Heavy and bulky items with sizes and brands. Food is often repeat; customer records and loyalty reward repeat purchases.

Pet food is the quiet engine of a pet store: customers buy on a cycle and return as long as the bag is in stock. Tracking the top ten foods by brand and size, offering a loyalty reward on bag purchases and treating grooming and training as separate service lines gives a clearer picture than a single total.

Why work with us

With Merchant Fund Express you deal with the people who set the system up. We come on site, train your team and stay reachable by phone, and our funding side is there if you later need capital or equipment financing.

Common questions

Can I run a loyalty program for repeat food buyers?

Yes. Loyalty tools can reward repeat purchases, and customers can be signed up at the counter.

Can groomers take tips separately?

Tips can be attributed to the employee who provided the service.

Can I get a free review of my current processing?

At Merchant Fund Express, yes. Send or read us a recent statement and we will walk through what you pay today, with no obligation.

What happens if something breaks on a busy day?

Call (305) 384-8391. We help you troubleshoot, switch to a backup device or arrange a replacement, and we plan a backup connection when we set you up.

Can I run loyalty for food purchases?

Yes. Loyalty rewards repeat purchases, which suits food and litter customers who buy on a cycle and are tempted by a big-box competitor.

Can I sell services like grooming?

Yes. Loyalty rewards repeat purchases, which suits food and litter customers who buy on a cycle; a reward that arrives after a set number of bags keeps them from drifting to a big-box store.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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