Guide
A one-day training works if it is built around real tasks, not a tour of every button.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.
A one-day training works if it is built around real tasks, not a tour of every button.
Staff need five things on day one: how to ring, how to modify, how to take each payment type, how to void and how to close. Everything else can wait.
Train in the order of a real shift, with your own menu, and finish with a practice rush so the first real one is not the first one.
Use your real items and modifiers.
Run every payment type you accept.
Show how to void and fix errors.
Time yourselves and note what slows you down.
| Hour | Topic | Outcome |
|---|---|---|
| 1 | Menu and modifiers | Ring any item |
| 2 | Payments and tips | Take every type |
| 3 | Errors and refunds | Fix mistakes |
| 4 | Close out and mock rush | Finish a full shift |
A cafe trains four baristas on a Monday afternoon with the real menu. They run a ten-minute mock rush at the end and the owner writes the three things that went wrong on a card taped to the register.
A device or pricing decision looks bigger on paper than it is in practice. Most owners are well served by choosing for their busiest ten minutes, keeping the first setup simple and adding pieces as volume proves the need.
Call (305) 384-8391 and tell us how you sell. We will explain the options in plain English, give you a personal quote and review your current statement for free. There is no price list to compare against, because the right setup depends on your business.
Make the training a rehearsal of the real day. Hand each person a task list, run a practice rush with a timer and let a new hire ring a transaction while the others watch, because teaching is the best test. Close with a short quiz of five situations and write down any that were missed on the cheat-sheet so the next hire learns them from the start.
As explained by Merchant Fund Express. Updated 2026.
Yes. Our team trains your staff on site as part of installation.
A one-page cheat-sheet is the most useful; we can help you write it.
Pair them with a trained employee and use the same cheat-sheet.
English and Spanish support are available.
Yes. A free statement review shows what you pay today and where a Clover setup would differ, with no obligation to change anything.
No. Our installer sets up the network, devices and menu with you in the room and trains your staff on the real screens, so nobody has to read a manual or call an IT person.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
