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Curbside and drive-thru payments: taking payment at the car window

Taking payment at a car is simpler than it looks, if the device, the connection and the flow are set up for it.

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Updated2026
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The short version

Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.

Taking payment at a car is simpler than it looks, if the device, the connection and the flow are set up for it.

Curbside and drive-up service mean the customer never enters the building, so payment has to come to them. A handheld with its own connection and a receipt option does the job without running cables to a lot.

The workflow is mostly about order status: the customer pays ahead online, or staff take the order and payment at the window or car, and the kitchen sees one ticket either way.

How to decide

Handheld at the window

A Flex with cellular lets staff stand at the car and take payment immediately.

Pay ahead

Online ordering with payment at order time keeps curbside handoff quick.

Weather

Rain and glare matter; use a case, a shade and a plan for printing or texting receipts.

Order matching

Ticket numbers and car descriptions prevent handoffs to the wrong person.

Side by side

MethodBest forWatch for
Handheld at the carTake payment on arrivalWeather, battery
Online pay aheadPre-planned pickupTicket matching
Window terminalFixed drive-thruConnection backup
Text receiptRain or no printerPhone number capture

A worked example

A pizza shop gives its curbside runner a Flex and asks customers for the car color when ordering. The runner confirms the name, takes payment and brings out the order without a trip back to the counter.

Call Now to Get Set Up: (305) 384-8391

Common mistakes

Taking payment at the car with a device that has no cellular.
Not matching tickets to cars, so food goes to the wrong customer.
Ignoring weather: plan for rain and glare.

The quick recap

Handheld at the window: A Flex with cellular lets staff stand at the car and take payment immediately.
Pay ahead: Online ordering with payment at order time keeps curbside handoff quick.
Weather: Rain and glare matter; use a case, a shade and a plan for printing or texting receipts.
Order matching: Ticket numbers and car descriptions prevent handoffs to the wrong person.

Before you decide: three questions

What do my customers expect at checkout: tap, chip, a printed receipt?
Who will use this, and how long will it take to train them?
What do my customers expect at checkout: tap, chip, a printed receipt?

How we help

A device or pricing decision looks bigger on paper than it is in practice. Most owners are well served by choosing for their busiest ten minutes, keeping the first setup simple and adding pieces as volume proves the need.

Talk to a person at (305) 384-8391. Describe your counter, your busiest hour and how customers pay, and we will recommend the lightest setup that does the job, with installation and training on site.

As explained by Merchant Fund Express. Updated 2026.

Common questions

Can staff print a receipt at the car?

The Flex has a built-in printer; otherwise digital receipts by text or email work well.

Can orders come in online and still be paid at the car?

Yes, you can choose whether to take payment online or at pickup.

What about tips at the car?

Tip prompts appear on the handheld, so customers can add one at payment.

Does it work in a large lot?

A cellular device does not depend on lot Wi-Fi coverage.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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