Guide
Most employees are honest. The point of controls is to make honesty easy and theft hard to hide.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.
Most employees are honest. The point of controls is to make honesty easy and theft hard to hide.
Theft in a small business is usually small, repeated and invisible: a void here, a no-sale there, a discount to a friend. The best defense is visibility: individual logins, permissions that limit sensitive actions and a habit of reading the reports.
Treat it as a system, not an accusation. When everyone knows the reports are read, the temptation fades.
Every employee uses their own login.
Refunds, voids and discounts need a manager.
Check voids, refunds and no-sales weekly.
Count at the end of every shift by the person who used it.
A restaurant owner notices that one server has twice the voids of anyone else. A friendly conversation and a manager approval rule for voids brings the number back in line within a week.
This comes up for almost every owner at some point. Most of the stress is not the problem itself but not knowing the next step, so having the steps written down before you need them is the real fix. Print the steps, put them where your team can see them and rehearse them once.
Call (305) 384-8391 and tell us how you sell. We will explain the options in plain English, give you a personal quote and review your current statement for free. There is no price list to compare against, because the right setup depends on your business.
Prevention also protects honest employees. When every sale, void and refund is tied to a login and a report is read each week, a mistake is traceable to a process rather than a person, and a suspicion can be answered with data. Tell the team about the controls at hire, explain they are for everyone's protection and apply them to the manager as well.
As explained by Merchant Fund Express. Updated 2026.
Reports show exceptions; reviewing them regularly is the most effective control.
Rules vary by state. Ask your attorney or HR advisor.
Document the numbers and consult an advisor before acting.
It ties hours to sales and reduces buddy punching.
Yes. English and Spanish support are available by phone, on site and during staff training, so the person who opens on Monday can learn it in the language they work in.
Sometimes. We review what you have and tell you what can be reused, what is worth replacing and what you should check in your contract before deciding.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
