Clover feature · Cafes & quick service
A practical walk-through of online ordering on Clover for delis: what happens, who does what and what to set up first.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express configures this Clover capability with your devices, menu and team, so it is working from the first shift.
For a deli, online ordering means customers choose from your menu on their own time and the order lands where your team already works.
For a deli, the detail that matters is this: weight-based items (meats, cheeses, salads) need a way to enter weight or a price-per-pound quantity, while prepared items are fixed prices. Keeping the two item types distinct keeps reports meaningful.
Your best-selling items and modifiers go online first.
Each order carries a pickup time and a name.
Online and counter tickets stay in sequence.
Pickup is matched by name or number.
Online orders are the easiest sales to lose to a busy counter: the phone buzzes, the line is long and nobody has time. Putting them in the same queue as in-store orders means they get made in order, and the customer who ordered ahead is not punished by the customer who walked in.
A deli that ignores online ordering hands the easiest repeat sales to whoever is closer to the customer's phone. Taking them in the same queue keeps the line fair.
A Station Duo with a scale-ready workflow at the deli counter and a second terminal for the grab-and-go cooler; a printer tags each custom order with a ticket number.
Installation is on site: hardware set up and tested, your items and modifiers programmed, printers and drawers connected and your staff walked through a practice rush.
Letting online orders pile up unseen. Put a screen or a printer where someone looks at it every minute.
As explained by Merchant Fund Express. Updated 2026.
Yes. They arrive in the same ticket queue, so the kitchen works one list.
Yes. You can turn online ordering off or limit pickup windows when you are slammed.
Yes. Items can be priced by weight so staff enter the quantity at the counter and the total is computed for them.
No. Equipment and processing are quoted to your business, because the right number depends on your volume, card mix and how many stations you need. Call (305) 384-8391 for a personal quote.
Once your account is approved the hardware is configured and scheduled for on-site installation. We give you a real date when you call, and we stay with you through the first service.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
