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What on-site installation looks like, hour by hour

On-site installation is a visit, not a shipment. Here is the sequence so there are no surprises.

✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.

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Updated2026
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The short version

Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.

On-site installation is a visit, not a shipment. Here is the sequence so there are no surprises.

A technician arrives with your configured devices, places them where they will be used and connects them to power and the network. They test every payment type before anything is announced to staff.

Then comes the part owners remember: building or checking your items with you in the room and running a practice transaction for every person who will use the system.

How to decide

Arrival and placement

Devices are set where they will really live.

Connection and test

Network, printers and drawers are connected and tested.

Menu and training

Items are built or checked and staff are trained.

Handoff

You get a support number and a plan for the first service.

Side by side

StepWhoDuration
PlacementTechnicianShort
Network and devicesTechnicianShort
Menu and modifiersTechnician and ownerLongest
Training and testWhole teamMedium

A worked example

A salon schedules installation for a Tuesday morning before opening. By 11:00 the front desk, two chairside handhelds and the printer are working, and the staff run a practice checkout before the first client.

Common mistakes

Not having your item list ready.
Scheduling during peak hours.
Skipping the practice checkout.
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The quick recap

Arrival and placement: Devices are set where they will really live.
Connection and test: Network, printers and drawers are connected and tested.
Menu and training: Items are built or checked and staff are trained.
Handoff: You get a support number and a plan for the first service.

Before you decide: three questions

What do my customers expect at checkout: tap, chip, a printed receipt?
Who will use this, and how long will it take to train them?
What do my customers expect at checkout: tap, chip, a printed receipt?

Questions worth asking your processor

What do I need to keep as a record if a charge is questioned?
Is there a limit or a review that this could trigger as my volume grows?
What happens to this if my monthly volume doubles or halves?
Where on the statement will I see this, and under what label?

How we help

A device or pricing decision looks bigger on paper than it is in practice. Most owners are well served by choosing for their busiest ten minutes, keeping the first setup simple and adding pieces as volume proves the need.

Talk to a person at (305) 384-8391. Describe your counter, your busiest hour and how customers pay, and we will recommend the lightest setup that does the job, with installation and training on site.

In more depth

Installation goes smoothly when someone with authority is present: a manager who can decide on layout, approve the menu and say yes to a change. Have the item list and the people ready, clear a little counter space and expect to put off nonessential tasks until after the first service. A short pre-install call to confirm power, network and access removes most delays.

As explained by Merchant Fund Express. Updated 2026.

Common questions

How long does installation take?

Most setups are done in a day; larger rollouts are phased.

Do I need to close for it?

Often not. Many installs happen before opening or in a slow period.

What do I need to prepare?

A list of items and prices, power and a spot for each device.

What about the old equipment?

We help you plan its removal and any contract questions.

Does everything work if the internet goes down?

Clover can accept payments in offline mode for a limited time and sends the stored transactions when the connection returns; ask us how the limits apply to your account.

Is support available in Spanish?

Yes. English and Spanish support are available by phone, on site and during staff training, so the person who opens on Monday can learn it in the language they work in.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

Call (305) 384-8391
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