Guide
A customer-facing screen changes tipping from an awkward moment into a one-tap choice. The setup details decide whether it helps or annoys.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.
A customer-facing screen changes tipping from an awkward moment into a one-tap choice. The setup details decide whether it helps or annoys.
A tip screen shows suggested amounts and a custom option, typically after the order is confirmed and before the card is read. Customers who see it on their own side of the counter tend to use it more than a jar.
The trade-off is that some customers feel pushed. A calm, clear screen with a "no tip" option that is easy to find keeps the experience honest.
Choose percentages or amounts that fit your average ticket so the options feel normal.
Hiding it feels manipulative and invites complaints.
Counter service, a bar and a salon all have different tip norms.
Decide how tips are shared and use employee reports to pay them out.
| Setting | Good practice | Avoid |
|---|---|---|
| Suggested amounts | 2 or 3 options plus custom | Six options on a tiny ticket |
| Placement | Before the card is read | After the customer leaves |
| No-tip option | Clear and equal | Buried or hard to tap |
| Tip pooling | Clear written policy | Verbal guesses |
A smoothie shop changes its suggested tip amounts to fit a ten-dollar average ticket and keeps a clear no-tip button. Customers stop complaining about awkwardness and the shop sees a steadier tip rate.
A device or pricing decision looks bigger on paper than it is in practice. Most owners are well served by choosing for their busiest ten minutes, keeping the first setup simple and adding pieces as volume proves the need.
Call (305) 384-8391 and tell us how you sell. We will explain the options in plain English, give you a personal quote and review your current statement for free. There is no price list to compare against, because the right setup depends on your business.
As explained by Merchant Fund Express. Updated 2026.
The Station Duo has a dedicated customer-facing display; handhelds show the prompt on the same screen the customer taps.
Yes. Suggested tip amounts are configurable.
Tip reporting rules vary; talk to your accountant. The system provides tip totals by employee.
Yes. Tip prompts can be disabled for items or order types where they do not apply.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
