Guide
A booked slot is inventory that expires. A deposit is how you protect it without being unkind.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.
A booked slot is inventory that expires. A deposit is how you protect it without being unkind.
Salons, studios and service providers lose money to no-shows and late cancels. A small deposit at booking, applied to the final bill, aligns incentives gently and shows the client that the time is real.
The flow is simple when it is written down: how a client books, what the deposit is, when it is refunded and what happens on the day.
Collect a deposit by invoice or link and confirm the slot.
Send a reminder a day ahead so the client can reschedule.
Apply the deposit to the final total at checkout.
Write your cancellation window plainly and share it at booking.
| Moment | What happens | Staff action |
|---|---|---|
| Booking | Deposit is collected | Confirm the policy |
| Reminder | Client is notified | None |
| Visit | Deposit applied | Charge the balance |
| Cancel | Per policy | Refund or keep |
A lash studio asks for a deposit when new clients book. No-shows drop because the deposit makes the slot feel real, and the deposit is subtracted at the end of the visit so the client does not pay twice.
A device or pricing decision looks bigger on paper than it is in practice. Most owners are well served by choosing for their busiest ten minutes, keeping the first setup simple and adding pieces as volume proves the need.
Call (305) 384-8391 and tell us how you sell. We will explain the options in plain English, give you a personal quote and review your current statement for free. There is no price list to compare against, because the right setup depends on your business.
Write the policy in one paragraph a client can read in thirty seconds: the deposit amount, when it is applied, when it is returned and what happens on a late cancel. Send it with the booking confirmation and mention it at the first visit. Clients who know the rule rarely test it, and the few who do are easier to handle when the rule was in writing.
As explained by Merchant Fund Express. Updated 2026.
Yes. Many businesses require deposits for new clients and waive them for regulars.
As partial payments applied to the final bill.
Follow your written policy and record the refund or retained amount.
Appointment tools help offer the next booking before they leave.
Yes. A free statement review shows what you pay today and where a Clover setup would differ, with no obligation to change anything.
No. Our installer sets up the network, devices and menu with you in the room and trains your staff on the real screens, so nobody has to read a manual or call an IT person.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
