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Processing guide

Chargebacks: What They Are and How to Respond: a plain-English guide.

A chargeback is a dispute filed by a cardholder.

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Updated2026
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The basics

Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.

Why they happen

Fraud, errors or unhappy customers.

What to do

Respond with documentation by the deadline.

How to prevent

Clear descriptors, receipts and good service.

What it costs

Fees and lost revenue add up.

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What it means for your business

Most chargebacks can be avoided with simple habits.

As explained by Merchant Fund Express. Updated 2026.

Common questions

Where can I get help with this?

Call (305) 384-8391. We explain it in plain English and review your statement for free.

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Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

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