Clover feature · Cafes & quick service
A practical walk-through of online ordering on Clover for donut shops: what happens, who does what and what to set up first.
✓ Installed by our team and supported by phone. Rates and equipment are quoted to your business.
Merchant Fund Express configures this Clover capability with your devices, menu and team, so it is working from the first shift.
Online ordering lets a donut shop take orders from a phone and drop them into the same ticket flow as the counter.
For a donut shop, the detail that matters is this: items are sold by the piece, half-dozen and dozen, with coffee add-ons. Box builds (assorted dozens) work well as modifiers, and a quick "sold out" toggle prevents promising what is gone.
Your best-selling items and modifiers go online first.
Each order carries a pickup time and a name.
Online and counter tickets stay in sequence.
Pickup is matched by name or number.
Online orders are predictable demand: you can see them coming, set pickup times and prepare. For a donut shop that is the one part of the day that is calm.
Online orders are the easiest sales to lose to a busy counter: the phone buzzes, the line is long and nobody has time. Putting them in the same queue as in-store orders means they get made in order, and the customer who ordered ahead is not punished by the customer who walked in.
A Station Duo at the counter is the workhorse; a Flex helps for a drive-up window or a line outside on weekends, and a receipt printer keeps pace with morning volume.
Our team ships hardware configured, then comes on site to place it, connect it, build your items and train your staff. We stay on the line through your first service.
Publishing the full in-store menu online. Put the items that travel well and are quick to make online, and keep the rest for the counter.
As explained by Merchant Fund Express. Updated 2026.
Yes. They arrive in the same ticket queue, so the kitchen works one list.
Yes. You can turn online ordering off or limit pickup windows when you are slammed.
Yes. You can turn items off at the register so staff stop offering them, and your reports show how fast each flavor sells.
Once your account is approved the hardware is configured and scheduled for on-site installation. We give you a real date when you call, and we stay with you through the first service.
Tell us the term and the equipment arrangement. We will explain what switching would involve and tell you honestly if waiting makes more sense.
Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.
