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Guide

How to read a processing statement

A statement is a report you are allowed to understand. Here is how to find what matters in a few minutes.

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Updated2026
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The short version

Merchant Fund Express explains payments in plain English so owners can make better decisions about equipment and processing.

A statement is a report you are allowed to understand. Here is how to find what matters in a few minutes.

Most statements have the same parts: a summary of volume and fees, a breakdown by card type and a list of fixed charges. The summary tells you your effective rate; the breakdown tells you where the cost comes from.

Start with three numbers: total card volume, total fees and the number of transactions. Divide fees by volume for your effective rate, then look at what changed from last month.

The steps

Find the summary

Total volume, total fees and transaction count.

Compute the effective rate

Total fees divided by total volume.

Review the breakdown

Look at costs by card type and entry method.

List fixed fees

Monthly, statement, PCI and equipment charges.

Tips that help

Compare three months, not one.
Look for new line items you do not recognize.
Ask for plain-English explanations of anything unclear.

A worked example

A salon owner divides total fees by total volume and sees her effective rate for the first time. Looking at the breakdown shows keyed transactions and two fixed fees are the cost drivers.

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Common mistakes

Reading only the headline rate.
Comparing one month in isolation.
Ignoring the fixed-fee section.

The quick recap

Find the summary: Total volume, total fees and transaction count.
Compute the effective rate: Total fees divided by total volume.
Review the breakdown: Look at costs by card type and entry method.
List fixed fees: Monthly, statement, PCI and equipment charges.

Before you decide: three questions

What would I do if it failed on my busiest day?
What does my current setup cost me in lost time, not just fees?
What would I do if it failed on my busiest day?

How we help

This comes up for almost every owner at some point. Most of the stress is not the problem itself but not knowing the next step, so having the steps written down before you need them is the real fix. Print the steps, put them where your team can see them and rehearse them once.

If you would rather hear it from us, call (305) 384-8391. We will walk through the decision with you, quote the equipment and processing for your business and look at your statement while we are at it.

As explained by Merchant Fund Express. Updated 2026.

Common questions

What is a good effective rate?

It depends on your card mix and ticket size; compare against your own history and offers.

Why does my rate change month to month?

Card mix, ticket size and the mix of keyed and card-present sales change it.

Can you walk through mine?

Yes. We review statements for free by phone.

What should I send?

A recent statement with account numbers redacted.

Keep exploring

Ready to get set up with Clover?

Call Merchant Fund Express. We install it, train your staff and stay on the line after launch. Ask for a free rate review while you are at it.

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